Why can’t students just be students?

This conversation came up many times over the years when I was working on the inside of higher ed. It would usually have a prompt like one of these: “Are students customers?” or “What shall we call our students?” or “Should we treat our students as customers or as _______ (fill in blank)?” Recently I [...]

Say What You Mean

Seems like I’ve been allowing myself to get lathered up lately by people using words that don’t really mean what they’re supposed to mean. Our language is screwed up enough without us intentionally making it more so. For example, I made a full post recently about how “Best Practices” is a terrible use of the [...]

ROI on Tuition Paid – Another Bunch of Hooey

One of the greatest lies ever told: “Come to our college and you’ll get a 16% (or whatever) return on investment for your dollars spent on tuition.” A company called EMSI gets lots of work in this arena, and I’m sure they’re a fine company. Here is an example of their work: Quantifying the Economic [...]

Interregional Accreditation Guidelines for Online Programs

The regional accrediting bodies have recently published their updated document: the Interregional Guidelines for the Evaluation of Distance Education (Online Learning). The new guidelines were developed through C-RAC (Council of Regional Accrediting Commissions) and  have been endorsed by all regional accrediting organizations in the U.S. Here is that doc: Guidelines for the Evaluation of Distance Education Programs (PDF) [...]

Online Student “Readiness” – Say What?

Regardless of what you call it: “readiness,” “preparedness,” “willingness,” “capability,” “aptitude,” “adroitness,”“alacrity,” or “whatever;” everyone seems to want to measure whether students are “ready” for online learning. But what are they measuring and what difference does it make? What is it that they really SHOULD be measuring, if anything at all? These questions (and more) [...]

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